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The Heritage Chiang Rai Hotel And Convention, Chiang Rai

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From49US$ /night
Check-in
05Apr2025Select date
Check-out
06Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

199 Moo 13, Phahonyothin Road, Sansai, Chiang Rai, Thailand, 57000
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Twin Room
Max:
2 persons
30 m² 
Bed options:
2 Single beds
Garden view
Shower
Air conditioning
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Executive Deluxe Twin Room
Max:
2 persons
30 m² 
Bed options:
2 Single beds
Garden view
Shower
Air conditioning
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Heritage Suite 1 Bedroom
Max:
2 persons
70 m² 
Bed options:
1 King-size bed
Garden view
Shower
Air conditioning
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Getting around

A list of all available modes of transport

City Centre
Chiang Rai 3.0 km
Airports
Chiang Rai International (CEI) 11.8 km
Tachilek (THL) 74.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Picnic area/ Tables
  • Dinner

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Children's pool

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Saltwater pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

199 Moo 13, Phahonyothin Road, Sansai, Chiang Rai, Thailand, 57000
Map view
199 Moo 13, Phahonyothin Road, Sansai, Chiang Rai, Thailand, 57000
Nearby
Phaholyothin Road next to the Chiang Saen Museum
Wat Phra That Chedi Luang
490 m
Park
Boon Rawd Farm
490 m
Restaurants
Nakhon Pathom Restaurant
580 m
869/25-26 Phaholyothin Rd.
Hachiban Ramen
580 m
99/9 Moo 13 Phaholyothin Road Cenrtral Plaza Chiangrai
Shabu Shi by OISHI
580 m
99/9 Moo 13 Phaholyothin Rd. Central Plaza Chiangrai
Sareeneen Food & Sweet
2.1 km
193 Moo 18 Rop Wiang
Fuji Japanese Restaurant
800 m
9/99 Moo 13
Popatas
720 m
224/4 Soi Sawan
Toke-Tong
1.0 km
43 Moo 13 Paholyothin Rd
KFC
930 m
Restaurant
McDonald's
880 m
Restaurant
Ran Lao Chiang Rai
1.2 km
95/8 Moo 13 Rob Wiang Subdistrict

Reviews and Ratings

Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
8.6/10
Great
Rooms
8.5
Location
7.3
Service
8.3
Dining
5.0
Guest reviews
8.6/10
based on 45 reviews
8.4
8.4/10 based on 1570 reviews
Anthony
United Kingdom, December  2024
8.8/10

I had a pleasant stay at this hotel, with clean and spacious rooms that offered a fantastic living area. The staff was incredibly friendly and helpful, making my experience enjoyable. However, the location was a bit far from the city center, and the dining options could have been better. Overall, it felt like a great value for what I paid, but the noise from the main road was a minor inconvenience.

Rooms
9.0
The rooms were huge, neat, and comfortable, with many facilities, especially the fantastic living room area, perfect for watching movies.
Service
8.0
The staff was some of the most professional and hard-working people I've encountered; they were friendly and attentive, though they weren't able to provide detailed tourist info.
Location
7.0
The hotel is a little out of town, which made access to the city center a bit inconvenient, but it was close to the Super Highway, facilitating travel to nearby areas.
Dining
5.0
The dining options were a bit limited during my stay, and while some dishes were tasty, others were not up to luxury hotel standards.
Facilities
7.0
The facilities were decent, providing all the basics one would expect, but nothing particularly stood out as luxurious.
Hannah
United Kingdom, December  2024
8.6/10

Overall, my stay at the hotel was quite pleasant. The rooms were spacious and well-decorated, and the location was convenient for getting around. However, the service at check-in was a bit gruff, and the dining experience left much to be desired with limited options. Still, the price was fair for what I got.

Rooms
9.0
The rooms were spacious, clean, and nicely decorated, with comfortable beds and modern amenities. I especially appreciated the international power plugs, which meant I didn't have to worry about adaptors.
Service
7.0
The service staff were nice and helpful, but the check-in experience was somewhat gruff, with a strong emphasis on breakfast not being included in my room rate.
Location
8.0
The hotel is in a good location, just a quick drive to central Chiangrai and not far from the Super Highway, making it easy to get to the airport.
Dining
5.0
The dining options were substandard, to say the least. The breakfast was quite limited, and what they offered was not up to the standards I expected from a hotel like this.
Facilities
7.0
The facilities were decent, but nothing stood out as exceptional.
Jacob
United Kingdom, December  2024
9.8/10

I had a pleasant stay at the hotel with clean rooms and friendly staff, making it feel welcoming. The location was great, really convenient for exploring Chiang Rai. However, the dining experience was less than ideal, especially the breakfast, which could use improvement in quality and variety. Overall, it was a decent value for money.

Rooms
7.0
The rooms were beautiful and very clean, although they didn't seem to be finished to a very high quality.
Service
9.0
The staff were friendly and helpful, making the stay more enjoyable.
Location
8.0
The hotel is in a very convenient location, making it easy to travel everywhere in Chiang Rai and close to a shopping center.
Dining
5.0
The dining experience was a bit disappointing; breakfast options were cold and catered more for conference attendees rather than regular guests.
Facilities
6.0
The facilities were adequate but didn’t stand out as exceptional.
Steve
United Kingdom, December  2024
7.2/10

I had a great experience at this hotel! The rooms were spacious, clean, and well-furnished, making my stay very comfortable. The staff was incredibly friendly and helpful. However, I found the dining options a bit limited and not as warm as I would have liked. The location was convenient for accessing local attractions, though a bit outside the city center, which may not suit everyone.

Rooms
9.0
The rooms were spacious, clean, and tastefully decorated, equipped with everything I needed for a comfortable family stay.
Service
9.0
The staff were incredibly accommodating, friendly, and helpful throughout my stay.
Location
7.0
The hotel is a bit far from the city center, but it’s easy to reach popular spots with a short taxi ride.
Dining
5.0
The dining options were quite limited, and unfortunately, the food served was cold and not very warming.
Facilities
6.0
The hotel had good amenities, but the dining experience left a lot to be desired.
Robert
United Kingdom, December  2024
9.8/10

I had a pleasant stay at this hotel, offering clean and spacious rooms, which made for a comfortable experience. The staff was incredibly friendly and helpful, always ready to assist. However, the location was a bit inconvenient for accessing nearby attractions without a car, and the dining options could use some improvement. Overall, I felt it was a good value for money considering the amenities available.

Rooms
9.0
The rooms were modern, super clean, and spacious, perfect for a family stay.
Service
9.0
The staff was very helpful and courteous, always attending to our needs.
Location
6.0
The hotel's location was a bit inconvenient, making it challenging to see all the attractions without a taxi.
Dining
5.0
The dining experience was pretty basic compared to the price of the room, and it felt like it catered more to conferences.
Facilities
7.0
The facilities were decent, but nothing extraordinary stood out.
Grace
United Kingdom, December  2024
8.4/10

I had a pretty good stay at the hotel, with clean and spacious rooms that were comfortable for my family. The staff was incredibly friendly and accommodating, which made our experience even better. However, the dining options left a lot to be desired, with substandard quality during our visit. Location-wise, it’s a bit far from the city center, but nothing a quick taxi ride can't fix.

Rooms
9.0
The rooms were absolutely wonderful, spacious, clean, and tastefully decorated with everything needed for a comfortable family stay.
Service
10.0
The staff were some of the most professional and hard-working people I've ever met. They remembered us and were always helpful and courteous.
Location
7.0
The hotel was a bit far from the city center, but nothing that a 15-minute drive with a tuktuk or taxi can't solve. It was also close to major highways for easy travel.
Dining
5.0
The dining experience was quite disappointing; the food felt substandard and didn’t meet luxury hotel standards. It all seemed made earlier and lacked freshness.
Facilities
6.0
The facilities were decent but not particularly impressive or luxurious. I felt they could have been maintained better.
Mark
United Kingdom, December  2024
7.6/10

I had a nice stay at the hotel, which offered clean and modern rooms that were quite comfortable. The staff was exceptionally friendly, especially Kity from the reception, who made my experience even better. However, the dining options left something to be desired, with limited choices available. The location was a bit away from the city center, requiring a car to explore the area, but it was still convenient for reaching the major tourist attractions.

Rooms
8.0
The rooms were tastefully decorated, spotlessly clean, and had comfortable beds. I appreciated the modern amenities, including international power plugs, which meant I didn’t have to worry about adaptors.
Service
10.0
The service was fantastic! The staff was always polite and I especially appreciated how Kity from the reception extended our stay for two more nights, making us feel very welcome.
Location
7.0
The location was a bit outside of the city, which meant it was only suitable for guests with their own transport. It was conveniently close to the important tourist spots, just a short drive away.
Dining
5.0
The dining experience was somewhat underwhelming, with limited breakfast choices. There were few options that felt a bit basic, which was disappointing for a hotel of this type.
Facilities
7.0
The facilities were decent, though I didn’t get to explore everything. The pool area looked well-maintained, but it could use more leisure options.
Samuel
United Kingdom, November  2024
9.8/10

The hotel is conveniently located just a short drive from central Chiang Rai, making it easy to explore the area. The rooms are tastefully decorated and immaculately clean, providing a comfortable stay. However, I faced some challenges with communication as the staff often struggled with English, which led to misunderstandings. Additionally, the breakfast selection leaves a lot to be desired, not matching the expectations of a 5-star hotel.

Rooms
9.0
The rooms are tastefully decorated and spotlessly clean, offering a high-quality experience.
Service
6.0
The service was nice and helpful, but language barriers made communication difficult at times.
Location
8.0
The location is great for short taxi journeys to all the major temples and close to shopping.
Dining
5.0
The dining options were limited and did not meet the standards I expected from a 5-star hotel.
Facilities
7.0
Facilities were decent but didn't stand out as exceptional.
Rupert
United Kingdom, November  2024
9.2/10

I had a great stay at this hotel! The rooms were spacious, clean, and beautifully decorated, making it a very comfortable family-friendly option. The service from the staff was incredibly friendly and accommodating, which made me feel welcomed. However, the dining experience was not ideal as the food was often cold and seemed better suited for conference guests. Additionally, while the location was convenient for my needs, being a bit farther from the city center was a trade-off.

Rooms
9.0
The rooms were spacious, clean, and tastefully decorated with all the essentials for a comfortable family stay.
Service
9.0
The staff was very nice and helpful, always friendly and attentive to our needs.
Location
7.0
While the hotel is a bit outside the city center, it was easily accessible with a quick tuk-tuk ride, making it suitable if you have your own transport.
Dining
5.0
The dining experience was disappointing, as the food was often cold and catered more towards conference guests rather than regular visitors.
Facilities
7.0
The hotel had many great facilities, but the dining setup left something to be desired.
Aaron
United Kingdom, November  2024
9.0/10

I had a pleasant stay at the hotel with modern and clean rooms. The staff was incredibly friendly and ready to help. However, the location felt a bit inconvenient as there weren’t any convenience stores really close by. Overall, it was a good experience, but improvements can be made in terms of dining options and location accessibility.

Rooms
8.0
The rooms were very modern, clean, and spacious, with great beds and nice towels. I loved that they had international power plugs, which made charging my devices super easy.
Service
9.0
The staff was helpful and courteous, always ready to assist with anything I needed. They made my stay much more enjoyable.
Location
6.0
The location was convenient for some tourist spots and a short drive to the department store, but it lacks nearby convenience stores, so keep that in mind.
Dining
5.0
The dining options were somewhat limited for such a hotel. While the noodle and bakery stations had some tasty choices, I expected more variety.
Facilities
Ella
United Kingdom, November  2024
8.4/10

I had a decent stay at the hotel, which was quite comfy with a really soft bed and friendly staff ready to help. The location was central, making it easy to access places, though it was a bit far from the city center. The dining experience left something to be desired as breakfast options were quite limited, and some food was served cold. Overall, I felt it was good value for money, but the dining could improve.

Rooms
7.0
My room was clean with a very comfy bed, but it wasn't bright enough and had limited light sources.
Service
9.0
The staff were incredibly friendly and kind, especially Kity from reception, who went out of her way to help us ensure we had a comfortable stay.
Location
8.0
The hotel is centrally located, just a 5-minute walk to the nearest mall and great dining options nearby, although it's a bit far from the city center.
Dining
5.0
The dining experience was disappointedly cold and catered mostly to conference guests, with limited meat options for breakfast.
Facilities
6.0
The facilities were decent, although nothing stood out as extraordinary.
Logan
United Kingdom, November  2024
9.0/10

I really enjoyed my stay at the hotel. The rooms were spacious and very neat, perfect for relaxing after a day of sightseeing. The service was friendly, though the check-in experience was a bit gruff. The location made it easy to explore Chiang Rai, even if it was a bit far from the city center. The dining experience left something to be desired, but overall, the hotel is quite good value for money.

Rooms
9.0
The rooms were huge, clean, and had fantastic facilities, especially the living room space which was perfect for chilling out.
Service
7.0
The staff were some of the most professional and hardworking people I've ever met, although the check-in process felt a bit strict about breakfast not being included.
Location
8.0
The hotel is a little far from the city center, but it’s close to the Central Plaza and made it easy to see all the sights in Chiang Rai.
Dining
5.0
Unfortunately, the dining experience was substandard, with cold food and not much variety during my stay.
Facilities
6.0
The hotel had decent facilities, but I wish there were more options available for dining.
Stella
United Kingdom, November  2024
9.4/10

The hotel has a wonderful location with great access to the mall and lovely restaurants nearby. My room was spacious and overlooked the vibrant nightlife, making it a pleasure to relax in. The service was friendly, but communication could be a bit tricky at times. Dining was not up to my expectations, especially considering it markets itself as a 5-star venue. Overall, the stay was enjoyable, but I hope for improvements in the dining experience and clearer service communication.

Rooms
9.0
The rooms were huge and neat, with a fantastic living room area that was perfect for relaxing and watching movies. I had a great view of the nightlife from my room on the 9th floor.
Service
7.0
The staff was really friendly and helpful when I had issues, although they struggled with English communication, which sometimes resulted in misunderstandings.
Location
8.0
The location is central with the mall just a 5-minute walk away and plenty of great places to eat around, though it was a bit far from the city center.
Dining
5.0
The dining experience was quite disappointing, as the breakfast options seemed prepared too early and were cold. It definitely did not match the 5-star standard advertised.
Facilities
6.0
The facilities were decent, but the dining area felt more catered towards large conferences than individual guests.
Luna
United Kingdom, November  2024
8.8/10

I had a great stay at this hotel! The rooms were spacious, clean, and well-decorated, making it quite comfortable for my family. The staff was friendly and helpful, which added to the positive experience. On the downside, the dining could use some improvement, as some meals were cold and not very satisfying. The location wasn’t the best, as it’s a bit inconvenient without a car.

Rooms
9.0
The rooms were absolutely wonderful, spacious, clean, and tastefully decorated with everything we needed for a comfortable stay.
Service
9.0
The staff were super friendly and efficient, always accommodating our requests.
Location
6.0
The location was a bit inconvenient, especially if you don't own a car, but it was fairly close to the Central Plaza.
Dining
5.0
The dining experience was somewhat disappointing as the food wasn’t kept warm and felt catered more towards conference guests rather than hotel residents.
Facilities
8.0
The hotel facilities were good, with a well-maintained pool area to enjoy.
Samantha
United Kingdom, November  2024
6.6/10

The hotel is in a great location, centrally situated in Chiang Rai and close to various shopping spots and attractions. The rooms are spacious and clean, but they lack sufficient bathroom amenities. The service was friendly overall, though the check-in staff could be a bit gruff. Dining left much to be desired, especially with cold food during breakfast. Despite some downsides, the value for money was decent.

Rooms
7.0
The rooms were spacious and clean, although there were very minimal bathroom amenities.
Service
7.0
The staff was friendly and helpful, but check-in had a somewhat gruff approach regarding breakfast.
Location
9.0
The hotel was centrally located, allowing for easy access to various shopping areas and tourist attractions.
Dining
5.0
Breakfast options were disappointing, as everything was cold and not well maintained.
Facilities
6.0
Facilities were decent, but nothing particularly outstanding was noted.
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Rooms and Guests2 Guests, 1 Room